Fabularis

Privacy Policy

Last updated: November 12, 2024

Introduction

[Company Name] ("we," "our," or "us") operates Lemoria, a platform that helps users create and print personalized books using AI-assisted writing. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using Lemoria, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account or use our service, we may collect:

  • Name and email address
  • Account credentials
  • Shipping address (for physical book orders)
  • Payment information (processed securely through third-party payment processors)

Content You Create

We store the content you create using our service, including:

  • Book text and narratives
  • Uploaded images and photos
  • Conversations with our AI assistant
  • Book settings and preferences

Usage Information

We automatically collect information about how you use our service:

  • Device information (browser type, operating system)
  • IP address and location data
  • Pages visited and features used
  • Error logs and performance data (via Sentry)

Cookies and Tracking

We use cookies and similar tracking technologies. See our Cookie Policy for details.

How We Use Your Information

We use your information to:

  • Provide and improve our book creation service
  • Process your orders and deliver printed books
  • Communicate with you about your account and orders
  • Provide customer support
  • Send you updates, newsletters, and promotional materials (with your consent)
  • Analyze usage patterns to improve our service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

AI and Content Processing

Our service uses AI technology (OpenAI) to assist with book writing. When you use our AI features:

  • Your prompts and content may be sent to third-party AI services for processing
  • We do not use your content to train AI models
  • Your book content remains your intellectual property
  • We implement security measures to protect your content during processing

Third-Party Services

We use the following third-party services that may collect or process your data:

  • Supabase - Database and authentication services
  • OpenAI - AI writing assistance
  • Sentry - Error tracking and performance monitoring
  • Google OAuth - Optional sign-in service (when you choose to use it)
  • Payment processors - Secure payment processing (details provided at checkout)
  • Printing partners - For physical book production and shipping

Each of these services has its own privacy policy governing how they handle your data.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and monitoring
  • Limited employee access to personal data

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Retained until you delete your account
  • Book content: Retained as long as your account is active
  • Order history: Retained for accounting and legal compliance purposes
  • Usage logs: Typically retained for 90 days

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to certain data processing
  • Withdrawal of consent: Withdraw consent for data processing

To exercise these rights, contact us at support@lemoria.co.

Children's Privacy

Our service is not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: